People Insights

Unfair Dismissal Changes: What Businesses Need to Do Now

Why UK Employee Engagement Is Lagging – And What We Can Learn From Germany (and France)

Flexible Working

Difficult Conversations

Your Onboarding Process Is Shaping Culture

The First 90 Days: Why Most Businesses Get It Wrong

Why Development Plans Shouldn’t Be Filed Away After Appraisal

The Policies Every Business Should Have Signed Off

From Job Description to Growth Path: Building Real Career Clarity

Why Spreadsheets Are Not a People Strategy

Underperformance: A People Issue or a Clarity Issue?

The Legal Basics of Absence Management (Without the Legal Jargon)

What Small Businesses Need to Know About Employment Law Changes

Avoiding Tribunals Isn’t About Fear - It’s About Structure

HR Chaos Is Expensive (Even If You Can’t See It Yet)

Culture Is Not a Perk - It’s an Operating System

Why Leadership Development and HR Systems Must Work Together

When Support Becomes Drift: Managing Long-Term Absence Well

How to Structure 1:1s So They Drive Growth (Not Just Updates)

Burnout Isn’t Weakness - It’s a System Signal

How to Run a Return-to-Work Meeting That Builds Trust

The Difference Between Being Nice and Being Clear

New Employment Rights: What SMEs Need to Know and Why a HR Health Check Matters

The UK employment law landscape is shifting fast. From flexible working rights to new carer's leave legislation, statutory sick pay clarity, and growing demands around menopause…

Lewis Hamilton: When the Love Leaves, Culture Calls - The Red Awakening

🚀Welcome to our new series ‘MiM's Monday Matters’ - let’s talk about the iconic Lewis Hamilton. For over a decade, Lewis Hamilton and Mercedes shaped an era—a dynasty of speed,…

Don't Let Top Talent Drift

Do you recognise top talent in your workplace, or is it allowed to drift? By the time the next promotion cycle comes around, your best performers could already be disengaged - or…

Getting Comfortable with Being Uncomfortable

I had a conversation with my daughter the other day, and she told me that dealing with grumpy older people in her role was so inside her comfort zone because she'd had plenty of…

Mastering Focus: 8 Habits to Cut Through Distractions

Are you paying attention? Yes, you! Distractions are all around us nowadays - from pinging notifications and overflowing inboxes to the constant lure of social media. Maintaining…

£7.3 Billion Monthly: Stopping the Service Failure Spiral

If £7.3B doesn't get a CFO's attention- what will? Every month, service failures bleed a staggering £7.3 billion from UK businesses. These failures don’t just harm the bottom…

Why Mindset is the Missing Piece

Creating Change-Ready Organisations: Why Mindset is the Missing Piece Change is no longer a periodic event; it’s a constant. Whether it’s navigating new technology, adapting to…

Why SME's Should Prioritise the 'Social' in ESG Before 2026

Why SME's Should Prioritise the 'Social' in ESG Before 2026. We may have just entered 2025 (Happy New Year again, by the way). But we are asking you to look towards 2026 for a…

How Does the UK Compare to Europe on Sadness

Gallup’s State of the Global Workplace 2024 report How does the UK compare to Europe in terms of sadness, engagement, and well-being? You may not like what you are going to read.…

Mastering Leadership 3.0: A Conscious Approach for the Modern Leader

Mastering Leadership 3.0: A Conscious Approach for the Modern Leader MiM’s View Leadership 3.0 is not just a new leadership model—it’s a conscious approach that responds to the…

Navigating Big-Ticket Leadership Challenges with Conscious Leadership

Navigating Big-Ticket Leadership Challenges with Conscious Leadership Leaders today are facing a diverse range of challenges that require a conscious, thoughtful approach. The…

Conscious Leadership: A Pathway to Authentic and Purpose-Driven Decision-Making

C onscious leadership represents an evolved form of leadership that focuses on awareness, authenticity, and intentional decision-making. At its core, it challenges leaders to…

How to Build a Culture of Innovation

How to Build a Culture of Innovation “That’s just how we’ve always done it” Have you ever heard this phrase in your workplace? Equal parts frustrating and dangerous! It displays a…

Innovative Workplace Culture

Innovative Workplace Culture Do you think your office is cutting-edge because you have a coffee machine that grinds beans? Think again. There are many preconceptions of an…

The Benefits of an Innovative Culture

The Benefits of an Innovative Culture Who says innovation is just for the tech wizards? Corporate crusaders - it's time to inject fresh, exciting thinking into the boardroom. As…

Nelson Mandela International Day

‘From Prisoner to President’. Nelson Mandela was a global icon for peace and justice, dedicating his whole life to fighting apartheid. He transformed a nation and inspired the…

High IQ vs High EQ

In the blue corner, we have high IQ! In the green corner, we have High EQ! In the world of leadership, effectiveness is often debated in terms of IQ (Intelligence Quotient) versus…

5 Traits and Benefits of a High EQ Leader

5 Traits and Benefits of a High EQ Leader "In a very real sense, we have two minds, one that thinks and one that feels." Daniel Goleman This quote sums up the difference between…

Case Study. Leaders with High Emotional Intelligence

Emotional Intelligence shapes our everyday lives. It is powerful in guiding our decisions, building relationships, and achieving personal growth. But leaders often don’t…

The Benefits of Employee Development

Without a crystal ball, the only thing in life guaranteed is change. A company's ability to successfully navigate change relies on the continuous evolution of its workforce. The…

Lack of Employee Development - The Cost to Companies

No Execution = Wasted Money! In 2018, a staggering $87.6 billion was spent on corporate training and development across the United States. According to the 2018 Training Industry…

Lack of Onboarding and Training – the Effect on Employees

Welcome Aboard! Organisations often provide a warm welcome to new hires but lack robust employee onboarding programmes to match it. This essentially consigns wide-eyed employees…

Colleague Disengagement and Its Impact on Businesses

Colleague Disengagement and Its Impact on Businesses Employee disengagement is a pervasive issue that affects businesses worldwide. Disengaged employees are not fully committed to…

Beyond Performance

We ignite sales growth and marketing effectiveness, maximising EBITDA with expert advice and tailored solutions. Our services encompass crafting business logic frameworks, omni…

Silos and the Hinge

Concentrating efforts on the Hinge rather than the Silo might win the battle. 55% of companies still work in silos [1] which is a shocking statistic when it’s reckoned that silos…

73% say their C-Suite rarely, if ever work together on projects or strategic initiatives.

The world of work is facing dramatic change driven by technology, demographic shifts, and the evolving expectations of talent. Most recently, we have also witnessed a profound…

I am Gen Z

Cynical with an addiction to technology and a habit of multi-tasking…welcome to Generation Z. For most companies, the idea of having to adapt their managing styles and environment…

The Mindset of Change Leaders

Having spent over 20 pragmatic years creating and leading change in organisations and also having studying it academically I believe I have a good take on it by now! I’ve learned…

Adapting your workplace for today

Have you thought about the impact on capability training and development in your organisation whilst Covid-19 pushes UK Plc back on its heels? Perhaps you’ve decided to halt…

B2B Sales Reset: Your people are your North Star to recovery

No one would argue that this year has been tough for B2B sales, and how leaders have responded is polarised. The human truth, “we do not have a fear of the unknown, what we fear…

5 Key Benefits of Continuous Improvement

We have highlighted the strong case for continuous improvement in business in our other blogs, but why is it so important, and what improvements does it bring? Take a look at the…

Book Review – Beyond Performance 2.0 by Scott Keller & Bill Schaninger

This brilliant new book emphasises the importance of a bespoke approach to large-scale change because copying and pasting ‘best practice’ ideas onto an organisation, hasn’t got…

Book Review – The Infinite Game – Simon Sinek

“We cannot choose the game. We cannot choose the rules. We can only choose how we play” So the back cover of Simon Sinek’s new book goes. This book is a superb follow-up to…

‘Andragogy and our Learning Culture’

“Intellectual growth should commence at birth and cease only at death.” Albert Einstein Adult learning was studied by Malcolm Shepherd Knowles in the 1960’s and ‘The Modern…

‘Gratitude is the sign of noble souls’

“Gratitude makes sense of our past, brings peace for today, and creates a vision for tomorrow.” Melody Beattie …..so the idiom goes. At first thought, we might think ok it’s just…

The key to productivity is… “a Not-To-Do-List”

"TO DO or NOT TO DO’ – this is the 'list' question!” No surprise there, obviously, but perhaps the number of tools available to help us be more productive is a surprise. There are…

Happiness & Wellbeing

Are happiness, well being, & engagement worthy of a place in your strategy? “You don’t build a business, you build people and then people build the business” – Vince Lombardi Do…

The State of Virtual Training 2020 results

When life gives you lemons – you have a choice And in 2020 that choice has largely been a virtual one – including virtual training, facilitation, coaching, and mentoring. Human…

Internal Communications: build trust and breed confidence

Six tips and three Golden Rules for internal communications in 2021 What a rollercoaster of a year for internal communications. Unfortunately, there is no ‘how-to guide’ to…

Applying A Sustainability Mindset To Human Capital

Ah, the beloved myth of collateral damage – a tale as old as time, perpetuated by boxsets and books alike. It’s the convenient justification for great leaders on great quests to…

The Call for Modern Leadership: World Cup Controversy

In a world where leadership is constantly under scrutiny, the recent incident involving Spain’s football chief, Luis Rubiales, and professional footballer, Jenni Hermoso, during…

AI’s Impact on Leadership in Human Resource

Navigating the world of leadership in human resource management today feels a bit like exploring a new galaxy – vast, mysterious, and filled with infinite possibilities. Just as…

Hybrid Leadership Styles

Welcome to a new era of leadership, where the boundaries of the traditional office have been transcended, and remote and hybrid work environments have become the norm. As a…

Reasons Behind Change Resistance

Change in the business world can sometimes feel like convincing your stubborn teenager to try a new cuisine. Challenging, to say the least. But fear not, esteemed business…

When Good Work is Rewarded with More Work

Addressing Performance Punishment through Effective Management “I know you’re swamped, but there’s no one else I can trust to get it done fast and right.” Does this statement…

Order to Cash Process Improvement

Order to cash is one of the organisation’s most crucial and potentially complex processes that touches every function in an organisation. Yet often, it is discounted by…

What Leadership Development Should Look Like in the Hybrid Era

Leading effectively in a hybrid context has become a sought-after skill in today’s rapidly evolving business landscape. The rise of remote and hybrid work models, catalysed by…

Johari360° Evaluations

Introducing… Johari360° – our emotional intelligence 360° feedback tool. Growth and development are crucial to the success of any organisation. To grow and develop, you must…

Change is resisted because it can be painful.

Life has been full of change for everyone; it has not been consistent for a while; ‘normal’ has an entirely different meaning from what it was three years ago. However, what is…

No Rules Rules: Netflix and the Culture of Reinvention Review.

No Rules Rules: sounds and is a paradox . ‘No Rules Rules: Netflix and the Culture of Reinvention’ details the fast transformation of Netflix from DVD mail orders to instant…

Gen Z: The Most Unique Generation

Are you ready for Gen Z: The Most Unique Generation? The Diary of a CEO episode with Simon Sinek emphasised Gen Z will be facing many issues in their careers. What are those…

A Demand for Change

A Demand for Change: What Gen Z want to see from you Gen Z is not the first generation to demand changes from the system; Baby Boomers and Millennials are examples of how…

Goodbye to the Bezos and Bransons of the world; hello to the Rihannas and Beckhams of the world

Goodbye to the Bezos and Bransons of the world; hello to the Rihannas and Beckhams of the world. New research by Natwest reveals the ‘Top 10 UK Modern Business Icons’ list…

Four-Day Work Week: Dream Come True or Too Good To Be True?

Four-Day Work Week: Dream Come True or Too Good To Be True? Is a four-day working week the secret to better work-life balance and productivity? It’s a tantalising idea that’s been…

The Beginners Mindset: Adopt a Childlike Wonder

So, you’ve heard all about the growth mindset, right? Well, get ready to have your mind blown, because there’s a new sheriff in town – the beginner’s mindset! And let me tell you,…

Culture Clash: How AI is Shaping the Future of Work

As a wise man once said, ‘With great power comes great responsibility.’ And when it comes to artificial intelligence in the workplace, that couldn’t be more true. AI has the power…

The Silent Epidemic: How Loneliness is Affecting the UK Workforce

Official records at ONS began tracking loneliness in the UK in 2018. Researchers estimated that a quarter of adults in England feel lonely, with 2.5 million people suffering from…

Strengths-based cultures start at the top

We can’t help you change Big Dave’s novelty ties, but pretty much everything else is up for grabs. To deliver successful transformation we must remain humble. Assumption can be a…

Three Key Priorities for B2B Sales in 2021 and beyond

In our recent Q&A with our Sales Transformation Subject Matter Expert, we recognised how COVID–19 has impacted B2B sales and traditional business models. Large-scale or small-step…

Growth Mindset: Lessons learned are in the past …

… Th e future is where you apply it . Survival of the fittest 161 years on and Charles Darwin’s theory of evolution feels very poignant. The need to embrace change or face…

Fostering a Positive Organisational Culture: From Luxury to Necessity

Idea at a glance: The UK finds itself amidst an economic rollercoaster due to various factors, such as Brexit, political instability, and more. These circumstances have…

Has the Resource-Based View Championed Better Working Lives?

“Competitive advantage in business is not about having the best technology or the biggest budget; it’s about having the best people and empowering them to unleash their full…

Can Chat GPT 4 Elevate Your Customer Service?

Can Chat GPT 4 Elevate Your Customer Service? The world of customer service is about to change forever as artificial intelligence (AI) takes centre stage. And leading the charge…

An Introduction to Lean Methodology

Who wants to talk about waste? Likely not many of you. Whatever the context, it’s generally not an enticing subject. But understanding the concept certainly isn’t a waste of your…

Using Workplace Conflict to your Advantage

Relationships in the workplace affect the culture as well as the overall quality of work. Conflict in the workplace, and between colleagues, can be inevitable – workplace conflict…

Versatility vs Experience

Versatility vs Experience: Why being an expert is no longer the highest qualification needed for a job Unfortunately, being an expert in your field is no longer the highest…

Implementing Diversity and Inclusion

The world is complex and interconnected by globalisation, diversity, and technological advance. Diversity in the business is about more than gender, race, and ethnicity – it now…

A New Era

A New Era: Living with Technological Advancements Digital transformation is no longer an option – it is a necessity , especially for global companies. Due to the new digital age,…

The Evolution of Customer Experience

The Evolution of Customer Experience: What is your customer experience like at the moment? Does it feel great, just good or leave you underwhelmed or worse, upset, annoyed and…

The 21st Century Managers

According to the World Management Survey (WMS), British companies’ management is behind countries like the US, Japan, Germany, Sweden, and Canada on critical metrics. Furthermore,…

The Burnout: the quiet quitting trend

Quiet quitting was a phenomenon in 2022, mostly used by Gen Z workers who have helped the term go viral on TikTok. The hashtag #quietquitting has amassed over 17 million views on…

The Side Hustlers

The Side Hustlers: The emerging trend of the side-hustle culture. Many people, particularly Gen Z, are embracing the ‘side hustle’ culture. A side hustle can either be a secondary…

The 2023 Book Reset

The 2023 Book Reset: freshen your mind with our top three books. Masters in Minds LOVE books – not only is it one of the best ways to fill your time, you can learn so much from…

The Pen Concept

The Pen Concept: How to strengthen the relationship with a customer virtually. MiM does not use labels; we do not want to refer to people by their job titles as they are more than…

A Holistic Approach to Attracting & Developing Talent

There is a significant talent shortage, which is expected to grow. Businesses are competing to retain and gain the best talent. The best way to fight talent shortage is to retain…

Moving to the ‘Great Hire’

The ‘Great Resignation’ to the ‘Great Hire’ The Covid-19 pandemic caused numerous widespread problems for businesses, governments, and individuals alike. Regarding business…

The debate of convergence or divergence in IHRM

A Critical analysis of the international convergence-divergence debate about International Human Resource Management (IHRM) practices drawing upon specific examples to…

Talent recruitment – the other side of the glass

The Great Resignation has led to a mainstream belief that society has switched from an employer’s to an employee’s market. However, as Generation Z is beginning to enter the…

Emotional Intelligence Assessment

What is Emotional intelligence(EI)? “Emotional intelligence refers to an ability to recognise the meanings of emotion and their relationships, and to reason and problem-solve on…

Talent Retention: What is your plan?

In 2021 the ‘lack of quality talent’ was named as the largest internal obstacle, second only to pandemic-related disruption. People are the heart, head, and muscle within every…

The Importance of Leadership Style

The Importance of Leadership style: Make or break your organisation’s culture with a conscious approach. The importance of leadership style cannot be understated. It’s a…

Cultivating culture in organisations is leadership choice

Always nice to be recognised. In ‘The Herald’, Laura Gordon writes why cultivating a culture in organisations is a leadership choice. To read the article, click on the link below.…

Masters In Minds launch new Learning as a Service solution

Now, more than ever, it is important that businesses put a tangible emphasis on developing the people within their workforce. It is with the future very firmly in their sights…

Does Organisational Culture Influence Strategy?

Both how organisational culture influences the implementation of strategy and the bidirectional relationship between the two are well documented. However, this submission seeks to…

Why do organisations fail at change?

According to John Kotter , 70%-85% of all projects and programs that require people to adapt to new ways fail . Once an organisation makes a change, many organisations boomerang…

High-Performing Culture: What is it and how to create it

Research and advisory firm Gartner defines a high-performance workplace as, ‘a physical or virtual environment designed to make workers as effective as possible in supporting…

The Effects of Hybrid & Remote Working – it’s a complex issue

Yesterday marks three years since the UK’s first lockdown caused by Covid-19…and the working world has not been the same since. The introduction of remote, hybrid and flexible…

Recruitment, Recruitment, Recruitment.

The UK economy is currently in recession. Predictions from KPMG estimate that the UK economy will shrink a further 1.3% next year. Yet organisations are still reporting talent…

LMS…the good, the bad and the solution

This article will explore the business case for LMS, discussing its benefits and financial advantages in the context of corporate L&D. Then, an analysis of the disadvantages will…

We’re Now ILM Accredited: Elevate Your Coaching Today

Good news! We are thrilled to announce that we have now become an Institute of Leadership and Management (ILM), a leading professional body for leadership and management…

How Culture Overcomes the UK’s Socioeconomic Drama

Idea at a glance Our previous blog went into detail regarding the UK’s current political and socioeconomic position, particularly focusing on how this has impacted the workforce…

Four Ways to Mitigate Loneliness Epidemic

Idea at a glance Did you read our blog that outlined the loneliness epidemic? Here are some top tips on how to increase social connections, friendships and collaboration within…

Work Smarter, Not Longer: Is a 35-Hour Workweek the Solution?

Idea at a glance Are you tired of burnout and high turnover rates in your company? Do you want to boost productivity and improve work-life balance for your employees? Well, have…

Why do businesses postpone hiring consultancies?

Organisations facing low productivity, disengagement, a toxic culture, and resultantly poor financial performance seem to postpone getting external help, which leaves us with a…

Enlightened Shareholder Value – A Stepping Stone or Futile?

As a business owner, you know that the success of your company depends on the actions of its directors. In the UK, director duties are the primary regulations in which the…

Pluralism vs Shareholder Primacy

In recent years, the debate between shareholder primacy and pluralism has become increasingly important in the UK. At the heart of this debate lies the question of who should be…

Tackling Sexism through Cultural Transformation

“Get back into the kitchen!” Now there’s an inflammatory phrase many of you may have heard in the past. Unless you’re a chef being asked to return to your duties, it’s considered…

What can Management do when they have the Soft Skills?

The Importance of Coaching How do you manage the individuals in your team? Do you instruct, or do you inspire? We wholeheartedly believe the latter is more effective. However,…

Factors Driving Change

After our blog that discusses the psychological, social, and biological factors all working against humans who wish to make a change, this begs the question of why and how anyone…

Changing from a Fixed to a Growth Mindset

Once your mindset changes, everything on the outside will change along with it.” Steve Maraboli Do you agree with this statement? Some may agree but not fully believe it. Others…

How to Manage Different Generations in the Workplace

This may be a delicate question for some, but we will ask it anyway! Which generation do you belong to? Baby Boomer, Generation X, Millenium (Y), or Generation Z? Age should be…

Golden Globes 2024 – Lessons Learned

In the corporate world, like in comedy, success often hinges on understanding and connecting with your audience. While not his finest hour, Jo Koy’s recent performance at the…

Does Management have the Soft Skills? Part 1

“Are companies failing to adequately support managers and team leaders in effectively managing people and performance in the current work environment?” Here at Masters in Minds,…

What Traits does a Emotionally Intelligent Leader have?

Emotional Intelligence (EQ) is another way to measure intelligence outside of merely Intellectual Quotation (IQ). It is the ability to recognise and manage your emotions,…

5 Key Benefits of Emotional Intelligence in Leadership

There are extensive benefits to high EQ leadership. Let’s look at what they are. 1. Self-Awareness Benefits Self-aware people view themselves as a work in progress, continually…

Importance of adapting and evolving in business

In the ever-shifting landscape of business, one truth reigns supreme: change is inevitable. From the tides of technological advancements to the ripples of shifting customer…

Are Women Better Leaders?

Historically, there has been some debate about women’s performance within leadership roles, with sceptics arguing women’s skills do not naturally suit leadership positions. As…

Delegative Leadership Styles

“Show me a leader who doesn’t delegate, and I’ll show you a business that hasn’t grown”. Chris Lynam This statement may seem bold; however, in most cases, it’s true. Delegation is…

AI Leadership: Decision-Making & Automation

Step into the future of AI and leadership, where the scales of decision-making and automation dynamics teeter on a delicate equilibrium. In this short blog, we’re exploring two…

10 Business Trends in 2024

Quick question. Where has this year gone? Blink, and you miss it! As we approach the end of another fantastic year, 2023, here at Masters in Minds, we are excitedly looking…

Naturalness Bias

Now, we are all well aware that a growth mindset is optimal for learning, leadership, and resilience. However, a recent study has highlighted a gap in our collective knowledge…

From Process to Pandemonium

There’s a silent crisis unfolding in organisations worldwide. Symptoms include a stall in innovation, plummeting efficiency, and subsequent problems for colleagues and customers.…

Willy Wonka Experience Glasgow: Lessons Learned

In a scenario reminiscent of a Roald Dahl story, the recent “Willy Wonka Experience” in Glasgow, Scotland, serves as a cautionary tale about the intersection of customer…

Benefits of Continuous Improvement

In today’s fast-paced business world, standing still is the same as falling behind. That’s why embracing continuous improvement is not just beneficial; it’s essential for staying…

Does YOUR Management have the Soft Skills ? Part 2

In our last post, we looked at management soft skills, the fact they are being overlooked in favour of ‘hard skills’, and the potential reasons why. Now, we are looking at signs…

Cultural Transformation – What is it & Why Does it Matter?

“Company culture is the backbone of any successful organisation.” Gary Vaynerchuk Most of you will agree that organisational culture is vital and lays the foundations for…